Sunday, March 15, 2009

SXSW 2009 - Opening Remarks


I always enjoy SXSW -- the energy, the people, the talent.  Here is a recording I did of opening remarks by Tony Hsieh, CEO of Zappos!  Zappos has unbelievable customer service, and Tony shared information about the company's culture and values and how those items relate to their business model.



1 comment:

Rich said...

Link to the full-sized image doesn't seem to work for this one.